How to use these answers
The questions below deal with the rules around bonuses — validity, withdrawal, the number of offers, and situations such as closing an account. The aim is to explain the principle so that you know what to expect from an offer and are not caught out during play by a term you overlooked.
We do not state any of the numbers as facts about the brand. Deadlines in days, amount caps and the number of bonuses vary from one promotion to the next and change over time. So treat this overview as an introduction to the topic and always verify the binding values in the terms of the specific offer you want to activate.
We have ordered the questions from the most common to the more specific situations. If you are looking for the wagering mechanics themselves, those are covered on the dedicated Wagering page. Here we focus on the terms around the bonus itself and on what is expected of you.
Frequently asked questions
How long is a bonus valid?
Every offer has its own time window for activation and for completing the wagering, and these two deadlines run separately. We do not state a specific length as fact, since it varies from one promotion to another and changes over time. What matters is not only the number of days but also when the deadline starts counting — sometimes from registration, other times from the deposit. You will find the binding deadlines in the terms of the given offer; more on the [Bonus validity](/en/bonus-validity/) page.
Can I withdraw the bonus amount straight away?
Usually not. The bonus and the winnings from it are tied up until you complete the wagering, so they cannot be withdrawn as free cash. Only after the requirement is completed do the funds become real and withdrawal becomes possible. An attempt to withdraw earlier tends to be declined or can cancel a bonus in progress entirely. Your own unrestricted money is sometimes available, but the rules vary by type of promotion.
What happens to a bonus if I close my account?
When you close an account, an unrestricted bonus and unmet wagering usually lapse, since you no longer have a way to complete the requirement. Your own deposited funds usually remain, provided they were not part of the requirement, and are typically paid out in the standard way once the account is verified. The distinction between the bonus portion and your own portion of the balance is key here, because the two are treated differently on closure. You will find the exact procedure for closing an account and any exceptions in the Dukat.bet terms.
Can I have several bonuses active at once?
Usually not. While you have one bonus in progress, another generally cannot be activated until you complete the first or its validity expires. This rule prevents the mixing of different terms that would cancel each other out and make progress confusing. This way you can plan new offers one at a time and always know which requirement is currently running. Verify the specific procedure for multiple offers in the official terms of the given promotion.
Is it one bonus per player?
The same welcome offer can usually be claimed only once per person, account or household. The rule keeps things fair and prevents a single player from repeatedly benefiting from the same promotion across multiple accounts. Duplicate accounts or unverified identity can void the entitlement to a bonus even retroactively. So use a single verified account and enter truthful details when registering.
Do I always have to make a deposit for a bonus?
It depends on the type of offer. Welcome and slots bonuses are usually tied to a deposit, which is topped up by the bonus percentage, while some promotions offer spins or credit even without a deposit. No-deposit bonuses, however, tend to have a stricter withdrawal cap, because the risk on the casino's side is higher. Which type of offer suits you is outlined on the [Welcome bonus](/en/welcome-bonus/) page.
Can I decline or cancel a bonus?
Yes, a bonus is not compulsory and you do not have to accept it. Many casinos let you leave the offer inactive at deposit or cancel a bonus already in progress, though by doing so you also give up any winnings tied to completing it. This releases your own funds without a wagering requirement, which is sometimes worth it if you know you will not meet the requirement in time. The exact cancellation procedure depends on the rules of the specific promotion.
Can bonus terms change over time?
Yes. Promotions rotate and the operator adjusts their rules on an ongoing basis to match the current offer. That is precisely why we do not state fixed figures on these pages as a permanent fact about the brand. What always applies is the version of the terms published with the specific offer at the time you activate it. If you save an offer for later, verify the terms again when you accept it.
What if I breach the bonus rules?
A breach, such as exceeding the maximum stake or playing an excluded game while a bonus is active, can lead to losing the bonus and the winnings from it. This is not a punishment but a set of restrictions that keep the offer balanced for both sides. You will avoid most such problems by reading the rules before you spin your first stake. You will find an overview of them on the [Bonus restrictions](/en/bonus-restrictions/) page.
Where do I find the binding bonus terms?
All deadlines, limits and rules for a specific promotion are in the official terms on the Dukat.bet site. The answers here explain the principle, and all the numbers in them are illustrative only, not facts about the brand. A few minutes spent reading the terms is the cheapest insurance against needless misunderstanding and the loss of a bonus. So always read the terms before accepting an offer, so you know exactly what you are getting into and what is expected of you.